Community & Social Executive
ABOUT US
VIEVE means ‘Full of Life’ and this ethos is at the core of the brand. Beauty with personality that inspires everyone to express themselves with newfound confidence and ease.
VIEVE is born from an innate passion for artistry and a deep understanding of the positive impact makeup can have. It’s high performance, aspirational yet accessible, created by makeup pro and beloved beauty digital creator, Jamie Genevieve.
We live by our values of Respect, Inspire & Own It, Together.
Join us at VIEVE and become part of a vibrant and inclusive team dedicated to empowering individuals through beauty and self-expression.
ABOUT THE JOB
As our Community and Social Executive, you’ll play an integral role in growing VIEVE’s community programmes across key community groups and brand social channels. Reporting to the Senior Community and Social Manager, you’ll be hands-on with community engagement, content creation, channel publishing, programme execution, and reporting.
In this role, you’ll help bring VIEVE’s brand storytelling to life across our key channels and communities — turning audiences into loyal brand advocates.
You’ll work closely with both internal teams and external partners to ensure all social and community activities align with our wider brand and commercial objectives.
KEY RESPONSIBILITIES:
You will be responsible for:
Community Management & Advocacy
- Support the execution of VIEVE’s community programmes, including ambassador, nano-creator, and professional artist initiatives.
- Assist with communications, sample send-outs, and content tracking for community members and brand advocates.
- Coordinate logistics for community-led activations such as live streams, AMAs, product launches, and in-person events.
- Support the management of community platforms (including Odore), assisting in the tracking and reporting of community participation and advocacy success.
- Organise and catalogue UGC for integration across social campaigns, product pages, and marketing materials.
Influencer Marketing
- In partnership with Blanket PR, support with the execution of influencer marketing campaigns that help amplify brand awareness and engagement.
- Support the Senior Social & Community Manager with identifying, recruiting, and nurturing new influencers using platforms like ShopMy, focusing on creators aligned with VIEVE’s values and long-term brand goals.
- Track influencer content submissions, ensuring timely delivery and compliance with brand guidelines.
- Support the preparation of influencer campaign reports, compiling performance metrics and content examples.
- Coordinate logistics for influencer events and partnerships, liaising with internal teams and external agencies as required.
Social Media Planning & Delivery
- Manage the scheduling and publishing of content across VIEVE’s social media platforms in line with the social calendar.
- Support content creation processes, including assisting with photoshoots, sourcing user-generated content (UGC), and coordinating asset delivery.
- Monitor social media channels daily, engaging with the community by responding to comments and direct messages, and escalating relevant feedback.
- Track emerging social media trends, platform updates, and content formats, sharing insights with the wider team.
- Maintain accurate and up-to-date social media calendars, ensuring alignment with marketing campaigns and brand initiatives.
- Submitting creative briefs to the Creative and Copy team members and working in collaboration with the Content Creator to ensure briefs are thorough and minimal revisions are required.
- Ensuring the content plan on ClickUp is constantly up to date and reflects the live campaign plans.
Reporting & Insights
- Assist in gathering and reporting key social and community insights on a recurring basis and sharing this information with the wider business, in line with business and function OKRs.
- Maintain up to date tracking to support with performance analysis and programme optimisation.
- Monitor competitor activity and industry trends, providing regular updates and recommendations to the team in line with the Marketing Executive.
- Support the Senior Social & Community Manager in the delivery of social and community OKRs tied to acquisition, community growth, and brand advocacy.
WHAT WE ARE LOOKING FOR
- Social media fluency – you're not just up to date with the trends, you’re living and breathing them. You have a deep understanding of Instagram, TikTok, and emerging platforms. You’re actively engaged with beauty content and creator trends, and have an ability to spot what’s “next” and translate that into brand relevance.
- You are passionate about community, and know what authentic relationships look like between communities and brands. You have experience working with online communities (e.g., ambassadors, micro-influencers, pro artists) and are comfortable supporting on UGC curation and asset coordination. You may even have experience working with or around creators (nano to mid-tier).
- You love people. You are confident creating and fostering two-way engagement with different individuals and community groups. You enjoy relationship-building, your friends call you a natural people-person – you don’t shy away from conversations with people.
- You are organised, whether it’s planning and publishing content across multiple platforms or following a process for managing community campaigns. You have a strong attention to detail in managing calendars, ClickUp boards, briefs, etc.
- You see how important data is to making decisions when it comes to community growth. You're comfortable gathering data and producing simple performance reports. You can spot useful insights from trends, competitors, and platform updates, and you understand metrics that matter in community and social.
- You have a startup mindset, with a high level of proactiveness: you don't wait to be told — you look for opportunities to improve or contribute. You’re energetic & enthusiastic, and have a huge passion for the VIEVE brand and its community.
- Nice to have: familiarity with tools like ShopMy, Odore, LTK, and Dash Hudson, or similar community and content tools.
ABOUT YOU
- Results driven, with high attention to detail
- Organised, efficient, and able to manage multiple complex projects
- Excellent communicator and collaborator
- Customer-obsessed with a creative flair
- Commercially minded and solutions-oriented
- Passionate about the VIEVE brand and community
- Available to commute to our central London office at least twice per week
WHAT VIEVE OFFERS YOU
- Work Life Balance – we offer hybrid working, enhanced family leave and sick pay, 25 days holidays plus bank holidays and your birthdays off. Plus, you can even bring your dog to work!
- A Great Team – we pride ourselves on our friendly culture and welcoming environment. We have regular social get togethers if that’s your thing.
- Rewards – we offer a competitive salary, a generous staff discount on VIEVE products, private medical insurance and enhanced pension contributions.
- Great location - in the heart of Covent Garden (although we are up 2 flights of stairs!)
- Exciting opportunities - for growth and development in a rapidly expanding brand.
WORKPLACE & DIVERSITY
At VIEVE, we value diversity and inclusivity, recognising the beauty that comes from bringing together individuals with different backgrounds and perspectives. We welcome passionate individuals who are eager to join our exciting journey of growth and innovation.
If you are interested in applying for a role with us and need any accommodations or assistance for any physical and/or mental disabilities throughout the recruitment process, please state that in your application.
INTERVIEW PROCESS
First Stage Interview – with People Team
(from 1 week – 10 days from successful submission of CV)
Virtual
Initial Interview about your experience and relevancy to the role
Answering initial questions on the role
Second Stage – with Senior Marketing Manager
(from 1 week – 10 days from first interview; based on availability)
In person
In-depth discussion about your experience and relevancy to the role
Further Q&A on the role, the team and the company
Third Stage – with CCXO, Senior Marketing Manager and one other
(from 1 week – 10 days from second interview, based on availability)
In person
Presentation of a small task
Further Q&A on task and role